If you are wondering about anything - from delivery to ingredients - you will find the answers here.
If you still need help please contact us.
Delivery & Orders
How long will delivery take?
Shipping within in New Zealand is generally 3 to 5 business days.
How can I track my order?
Once your order ships, you will receive an email with a tracking link so you can follow your delivery.
How will my order be packaged?
Every Her Glow order is packaged with care to reflect our luxury aesthetic. Products are securely wrapped and presented elegantly, ensuring they arrive safely and beautifully.
The Formulas
What makes Her Glow different?
Each formula blends botanical ingredients with modern skincare science to support hydration, balance and natural radiance. Every product is crafted to work effectively while still feeling intentional and sensory to use.
Are you products suitable for sensitive skin?
Our formulas are designed to be gentle and supportive of the skin barrier. However every skin type is unique and we always recommend a patch test before using.
Are your products natural?
We use carefully selected botanical ingredients alongside clean, modern actives and preservatives that are proven to support skin health and glow.
Are your products cruelty free?
Yes. Her Glow is cruelty free and never tested on animals.
Do your products contain fragrance?
Our formulas do not contain synthetic fragrance. Any natural scent comes from the botanical ingredients themselves.
Sustainability
Is your packaging sustainable?
We prioritise recyclable packaging and thoughtful sourcing wherever possible.
Where are your products made?
Our formulas are developed and produced with care using high quality ingredients and responsible suppliers in New Zealand.
Returns & Support
What if a product is not right for me?
We want you to love your ritual. If you have any concerns about your order, please contact us and we will help find a solution.
How can I contact you?
Your can reach us through the contact page or email us at